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An official army family and MWR Site

AN OFFICIAL ARMY FAMILY AND MWR SITE

Financial Readiness Program

Emergency Financial Assistance

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Sign up for Training

Take control of your financial future - enroll in our classes today. 

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ACS Calendar

Enroll in our classes today to enhance your budgeting and debt management skills, and access online resources!

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Contact Us

Let one of our Accredited Financial Counselors set you up for financial success.

Soldier counting money


Where to Get Emergency Financial Assistance

Army Emergency Relief (AER) helps active-duty Soldiers, retirees, Reserve and National Guard Soldiers on Title 10 orders, and their Families. Each request for assistance is unique and considered on an individual basis. 

AER often helps with expenses for things like: 

  • Emergency travel
  • Rent, mortgage, and utilities 
  • Essential car repairs (not covered under insurance)
  • Medical and dental expenses (not covered under insurance)
  • PCS Costs
  • Special needs medical equipment
  • Spouse relicensing/recertification
  • Childcare
  • Funeral costs
  • Food and basic needs

Who Qualifies for Emergency Assistance?

  • Emergency financial assistance is available to:
  • Active-duty service members 
  • Retired military personnel 
  • Reserve and National Guard members on active orders for 30 days or more
  • Eligible Family members
  • Surviving spouses who have not remarried 


How To Apply for Assistance

Ask Army Answers

  • Army Community Service (ACS) - Main Office
  • ***Emergency Leave Assistance*** - AER financial assistance requests are no longer processed through the American Red Cross or other Military Service Aid Society offices. All emergency financial and leave assistance are now processed online: aerprod.powerappsportals.us/
  • Military DSN (314) 599-1101
  • Hours:
    Monday
    7:30am-12:00pm
    1:00pm-4:00pm
    Tuesday
    7:30am-12:00pm
    1:00pm-4:00pm
    Wednesday
    7:30am-12:00pm
    1:00pm-4:00pm
    Thursday
    7:30am-12:00pm
    1:00pm-4:00pm
    Friday
    7:30am-12:00pm
    1:00am-4:00pm
    Saturday
    Closed
    Sunday
    Closed
    Federal Holidays
    Closed

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